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Recoup Financial Solutions
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Recoup Financial Solutions · Business Advisors · Based in Audlem
Company Profile
We constantly offer assistance to and strive to understand the business of our clients to ensure we are maximising their credit potential. Each client has access to our management team to discuss their needs for a full range of accounts receivable services.

Our business is about relationships and partnerships as an extension of our clients’ business. Recoup prides itself on its direct, honest and personal approach to providing expert advice and service at the highest possible standards.

We provide expert advice to improve the performance of the internal processes of our clients. Our credit consultation advice is an added-value service representing the kind of open communication that is expected between business partners.

We are responsive to our client needs and action requests immediately. We pursue accounts according to specific client instructions and in conjunction with their organisational internal processes.

We conduct business in the name of the client when requested. Our approach to accounts varies from “soft” to “assertive” depending on the client’s specification or the merits of each individual debt.

Our negotiation techniques effectively increase recovery rates. Through professional negotiation, delinquent accounts can again become good customers for clients and sources of business referral.

Recoup considers the success of our clients as a measure of our success. We judge ourselves not only by meeting and exceeding the expectations of our clients, but also by the willingness of clients to refer our services to others.
What We Do
Collection Services

Corporate Collections

Creating long-lasting partnerships with our clients, is the cornerstone of our business philosophy and emphasis. Providing a corporate debt collection service is very different to the process of collecting unpaid sums from consumers or SME’s. Because we deal with large commercial businesses daily, we are fully aware of the delaying tactics they use and have developed specific policies to effectively counter them. Recoup has specialist corporate debt collectors, who use a range of different collection techniques to ensure some of the pressure is taken off your business as quickly as possible. This means you can relax and leave it to the recovery experts who understand how businesses function.

Complementing our volume services is the dedicated case management of high value accounts and sensitive matters in recognition of the impact on the overall collection result achieved. This approach helps us to achieve results while maintaining your brand. Our dedicated account ownership of high value matters has proven to deliver superior results in this specialised segment. We can match your service requirements, ensuring optimum recovery of both large that may have previously been considered futile or uncollectable.

Commercial Collections

We employ every means possible to avoid the need for costly and time-consuming legal proceedings, which ensures that the balance is paid to you sooner than would otherwise be expected with other business debt collection services. Our corporate and business debt collection agency is also consistently successful in collecting from overseas debtors.

We will be with you every step of the way to make sure your company’s product and reputation are protected throughout the debt collection process. Unless otherwise instructed by you, upon receipt of your account for collection, we will immediately issue a letter of demand to your debtor, for payment within seven (7) days.

Where we consider it beneficial to make direct contact with your debtor, in order to emphasise the urgency of the situation and entice payment, then we will do so by telephone or in person. We find this personal touch will often produce positive results.

We understand that obtaining new customers is just one part of the process; ensuring that you get paid on time is just as important. Recoup’s experienced team is committed to maximising your collections and credit operations while ensuring that you maintain and then grow your customer relationships.

International

Our debt collection team recovers debts from around the world. We our specialists at collecting debts from Europe, America, Middle East, Australia, and Asia Pacific. We fully understand the techniques needed to deal with Language, Cultural and Currency differences to make sure your case in dealt with in the most cost-effective approach.

With Recoup, local agents are collecting your international debt with higher success rates. Recoup understands local laws and customs and has a powerful network of professionals in most counties around the world; dramatically increasing your chances of debt recovery.

Our Account Representatives are skilled negotiators and work with customers to achieve an acceptable payment arrangement or assess the viability of legal recovery if a resolution cannot be achieved.
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Recoup Financial Solutions
Another mild stone in the companies history. Finalists for the 2019 Chamber Business Awards have been announced as follows: International Trader of the Year – Supported by DIT and Morning Foods ...
Recoup Financial Solutions
Recoup Financial Solutions
Recoup Financial Solutions
Recoup Financial Solutions
Recoup Financial Solutions
Recoup Financial Solutions
Recoup Financial Solutions
Recoup Financial Solutions
Recoup Financial Solutions
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