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The New Networks presents: Would you like to improve your sales & customer service ?


The New Networks is proud to present a workshop on

Pushing the Boundaries in Sales with Helen Cuddy from Yellow Dog Consultancy 

A taster session to give a flavour of how to challenge and innovate all aspects of the Sales Journey, from ‘who is my customer to delivery and beyond, building a positive, successful and most importantly, truly lasting experience that will grow and expand.

  • Who is your customer

  • Understanding the customer – what do they really need…..or do they even know!!

  • The customers objectives vs the vendor objectives explained

  • Language and Body Language - how to better understand it and make important changes or adjustments

  • Trying something different

  • Communication skills and building the relationship

  • Key details and how to extract them

  • Gaining customer confidence and trust

  • Securing ‘Lifetime Value’

There will be a chance for networking both before and after the event, tea & coffee will be provided - there is a limit to the number of tickets available so please book as soon as possible.


Tuesday, September 25, 2018 9:00 am - 12:00 pm
Cheshire College
Dane Bank Ave
United Kingdom
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