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Tag: Eze Talk

Concept Data Solutions Ltd
Eze Talk's 145 mile ride for Prostate Cancer UK
Our very own Mike Walsh is gearing himself up for an epic charity cycle from London to Amsterdam in aid of Prostate Cancer UK.  Sales Director Mike faces a huge 145 mile journey in just two days from ...
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Concept Data Solutions Ltd
Just wanted to say hello!
As we’ve recently joined the Chamber, we thought we’d take the opportunity to say hello and introduce ourselves!  You may not have heard of us but we’re Eze Talk, a telecommunications company based in...
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Concept Data Solutions Ltd
Is your school prepared for a snow day in July?! Hosted...
The perception that hosted telephony (VoIP) is out of reach for schools couldn’t be further from the truth. OK, so a snow day in July might seem a little far fetched, although with the British weathe...
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Concept Data Solutions Ltd
Financial Service Firms to Record all Calls According t...
Firms who provide financial services to clients will now be legally required to record all telephone conversations, according to the Financial Conduct Authority (FCA) under MiFID II requirements. The ...
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Concept Data Solutions Ltd
Improve customer service with better call management
Each year, businesses in the UK lose a total of £15.3 billion when customers stop purchasing due to poor customer service experiences.  Between calls that never make it to your customer service team a...
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Concept Data Solutions Ltd
How hosted telephony can help charities under pressure
Like many businesses, charities are under increasing pressure to offer a 24/7 service whilst at the same time showing cost efficiencies and a satisfactory ROI. The challenge Due to the nature and urg...
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Concept Data Solutions Ltd
An SME’s guide to improving business performance throug...
Connected communications can help you dramatically improve your business. To support healthy, continued growth, every business needs to operate effectively. From IT to human resources, telecoms to fin...
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Concept Data Solutions Ltd
Shout out to Grenson Motor Company in Crewe!
We wanted to give a shout out to Grenson Motor Company in Crewe who held a drop off point throughout December to donate clothes for @chancechanginglives, who then handed these clothes to the homeless ...
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Concept Data Solutions Ltd
What is GDPR and what do I need to do?
In this blog, we highlight the basics of the impending GDPR legislation and the immediate steps that need to be taken. We will explore the impact on your communications in our next blog! GDPR (General...
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Concept Data Solutions Ltd
Eze Talk customers to get caller display for free (and ...
The regulatory authority for communications, Ofcom, recently announced that from 1st October, all telecoms companies would have to provide the caller display facility for free to their customers. Many...
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